Support & Maintenance
We keep it running
Focus on your business while we handle the tech. 24/7 monitoring, support, and maintenance.
What's Included
Help Desk Support
Fast, friendly issue resolution.
Security Updates
Patches and vulnerability fixes.
Monitoring & Alerting
24/7 uptime and health monitoring.
Backups & Recovery
Automated backups with fast restore.
Support Plans
Essential
For small businesses
- Business hours support (9-5)
- 48-hour response time
- Monthly health reports
- Security patching
- 5 support tickets/month
Most Popular
Professional
For growing companies
- Extended hours (7am-10pm)
- 4-hour response time
- Weekly health reports
- Proactive monitoring
- Unlimited tickets
- Performance optimization
Enterprise
For mission-critical systems
- 24/7 support
- 1-hour response time
- Real-time monitoring
- Dedicated account manager
- Unlimited tickets
- Priority escalation
- Quarterly business reviews
Looking for documentation?
Explore our knowledge base for guides, API references, and tutorials.